At ElGuard Pest Solutions ("we," "our," "us"), we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (the "Site") or engage with our services. By using our Site and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
Personal Information: Includes your name, email address, phone number, and address, which you provide when contacting us, scheduling a service, or signing up for our newsletter.
Service Information: Details about the services you request or purchase from us.
Payment Information: Billing information, if you make a purchase through our Site.
Technical Information: Information automatically collected from your device, such as IP address, browser type, pages visited, time on our Site, and other analytical data.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to personalize your experience, track user interaction, and enhance our Site functionality.
2. How We Use Your Information
We use your information to provide, maintain, and improve our services, including:
Service Fulfillment: Processing your requests, scheduling services, and delivering pest control services.
Communication: Responding to inquiries, sending service-related updates, and providing customer support.
Marketing and Promotions: Sending relevant promotional offers, newsletters, and updates if you have opted in to receive these communications.
Site Improvement: Analyzing Site usage to improve our services and enhance user experience.
Legal Compliance: Adhering to applicable laws, regulations, and legal requests.
3. Information Sharing and Disclosure
We may share your information in the following situations:
With Service Providers: We may share information with third-party vendors who help us operate our business, such as payment processors, email service providers, and marketing companies. These providers only access your information to perform services on our behalf and are required to protect your data.
Legal Requirements: We may disclose your information if required by law, to protect our rights, comply with a judicial proceeding, court order, or legal process, or if we believe it is necessary to protect our company, our customers, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information as part of the business transaction.
4. Your Privacy Choices
Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe link in any email or contacting us directly. Note that even if you opt out of marketing emails, we may still send non-promotional communications related to your account or our services.
Cookies: You can disable cookies through your browser settings. However, this may impact the functionality of the Site.
Access and Correction: You may request access to or correction of your personal information by contacting us as outlined below.
5. Data Security
We implement reasonable security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.
6. Links to Third-Party Sites
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.
7. Children's Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect or maintain information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.